Welcome to Wolf & White Limited privacy and cookies notice. Wolf & White Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) as well as where we interact in the course of our business and tell you about your privacy rights and how the law protects you.
Please use the Glossary to understand the meaning of some of the terms used in this privacy notice.
Purpose of this Privacy Notice
This privacy notice aims to give you information on how Wolf & White Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, free marketing advice or downloadable content, utilise our ‘contact us’ form or take part in a competition. This privacy notice also provides information as to how Wolf & White Limited collects and processes your personal data during the course of our business, including any data you may provide at exhibitions, networking events and by telephone, email or post.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
Wolf & White Limited is the controller and responsible for your personal data (collectively referred to as ” Wolf & White Limited “, “we”, “us” or “our” in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Our full details are:
Full name of legal entity: Wolf & White Limited
Email address: info@wolfandwhite.com
Postal address:
3rd Floor
86-90 Paul Street
London
EC2A 4NE
Telephone number: 0333 242 2948
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
The data protection law in the UK changed on 25th May 2018. This version was last updated on 31st October 2024. Historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We rely on consent as one of the legal bases for processing your personal data where you have given it. In relation to sending third party direct marketing communications to you via email or text message we will only rely upon consent. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity |
Type of Data |
Lawful basis for processing including basis of legitimate interest |
|
To register you as a new customer |
(a) Identity |
|
To process and deliver your order including:
|
a) Identity |
|
To manage our relationship with you which will include:
|
(a) Identity |
|
|
To engage with you on our website, such as in the comments section of one of our blogs |
(a) Identity |
|
|
To enable you to partake in a prize draw, competition or complete a survey |
(a) Identity |
|
|
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity |
|
|
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. This can be done by using a pixel or cookies which help to display relevant adverts on social media. |
(a) Identity |
|
|
To use our database and data analytics to improve our website, services, marketing, customer relationships and experiences |
(a) Technical |
|
|
To make suggestions and making recommendations to you about services that may be of interest to you, such as in our direct marketing activities (including our email newsletter and social media marketing) |
(a) Identity |
|
|
To gather CVs and other such information in respect of the recruitment process |
(a) Identity |
|
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We have also established the following personal data control mechanisms:
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We may use external third parties who are based outside the European Economic Area (EEA) and their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You have the right to:
External Third Parties
This Cookie Policy outlines how Wolf and White Ltd. (“we”, “us”, and “our”) uses cookies, web beacons, device identifiers, and similar technologies (collectively, “Cookies”) in connection with your use of this website, including any related mobile or other apps, as applicable (collectively, “Website”). This Cookie Policy explains what Cookies are, why we use them, and for how long, as well as your rights to control our use of them.
Cookies are small data files that a website sends to your computer, tablet, smartphone, or similar device each time you visit it. Cookies are widely used by websites to make the websites work, or to work more efficiently, as well as to provide reporting information. Cookies allow our system to recognize your device the next time you visit this Website, helping us provide a more seamless and personalized browsing experience. Cookies can store user settings and other information (e.g., your browsing data), which can help us improve this Website.
You can decide for yourself if you wish to allow storage of Cookies on your device. Your Cookie preferences can be selected by accepting, denying or customizing Cookies on this Website by clicking the respective buttons on the Cookie banner that will be presented to you upon your initial visit to this Website. Such preferences can be changed at any time thereafter by using the Cookie icon on the bottom left of the screen. If you clear your browsing data, you will be prompted to select your Cookie preferences again upon your next visit.
You can also manage your Cookie settings through your browser at any time. The steps to do so may vary depending on the browser you use. You should visit your browser’s help menu for more information on how to manage Cookies.
Some Cookies set on your device are designated “First-Party Cookies”, meaning they are placed directly by us as the site operator and are associated with our host name. In certain cases, we may also use “Third-Party Cookies”, which are placed by external providers and originate from other websites.
Third-Party Cookies enable features or functionalities provided by third parties on or through this Website (e.g., advertising, interactive content, security functions, analytics). These third parties recognize your device both when you visit this Website and when you interact with other websites.
We use Third-Party Cookies to enhance the performance and functionality of this Website, support security features, report usage statistics, and better understand user behaviour. These Cookies help ensure the Website operates smoothly and can be tailored to your preferences.
Further details about each Cookie placed on this Website and their providers can be found on the Cookie banner, accessible at any time via the Cookie icon located at the bottom left of the screen.
Cookies are stored either temporarily in your device’s memory (session Cookies) or saved on your hard disk for a longer period (persistent Cookie).
Session Cookies are generated when you begin your visit to this Website and contain a randomly generated individual ID number assigned to your device. These Cookies expire at the end of the session and are deleted automatically once you close this Website.
Persistent Cookies remain stored on your device after you close this Website. They retain information such as your settings, preferences, and sign-on credentials, allowing for a more personalised experience on future visits. These Cookies remain active until they reach their predefined expiration date or are manually deleted by you.
Further details about the duration of each Cookie placed on this Website can be found on the Cookie banner, accessible at any time via the Cookie icon located at the bottom left of the screen.
This Website may use different types of Cookies, including essential, functional, and marketing Cookies. Each type of Cookie serves a distinct function, such as enabling core site operations, enhancing user experience, or supporting marketing and analytics efforts.
Essential Cookies are necessary for the operation and security of this Website. They enable core functions such as navigation, login credentials (when applicable), setting privacy preferences, and recognizing whether you have read, accepted, or rejected the Cookie notice. Because these Cookies are essential for the operation and security of this Website, they are not optional.
Functional Cookies enhance the usability and personalization of this Website by remembering your preferences (such as language or region) and enabling embedded content (such as videos, maps, or forms). They also support performance analysis by tracking user interactions to help us understand behaviour and improve the overall user experience. By using these Cookies, we can deliver more relevant content and ensure smoother navigation and functionality.
Please note that rejecting these Cookies may limit personalisation and prevent certain content from displaying properly.
We may update this Cookie Policy from time to time to reflect, for example, changes to the Cookies we use or for other operational, legal, or regulatory reasons. We encourage you to re-visit this Cookie Policy regularly to stay informed about our use of Cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
For additional information about our privacy practices and your privacy rights, please refer to the Privacy Policy available on this Website.
If you have questions about the Cookies we use, please contact us at info@wolfandwhite.com . Please provide us with your contact information, the URL of this Website, and a detailed description of your inquiry.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND ANY RELATED PLATFORMS
WHAT’S IN THESE TERMS?
These terms tell you the rules for using our website and any related platform(s) (together, the “site”).
WHO WE ARE
Wolf & White Limited is owned and a subsidiary of Wolf & White Holdings. These terms and conditions are issued on behalf of the Wolf & White Holdings, so when we mention “Wolf & White”, “Company”, “we”, “us” or “our” in these terms and conditions, we are referring to the relevant company of Wolf & White Holdings.
BY USING OUR SITE YOU ACCEPT THESE TERMS
By using the site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
GENERAL CONDITIONS
You may access this site and otherwise use our services (the “Services”) only for lawful purposes. All rights, title and interest in and to the site and the Services and their components will remain with and belong exclusively to Wolf & White. Unless otherwise indicated in any lawful and binding agreement entered into with you, you shall not:
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
These terms of use refer to the following additional terms, which also apply to your use of our site:
• Our Privacy Notices – see below for further details.
• Our Cookie Policy – which sets out information about the cookies on our site.
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
WE MAY SUSPEND OR WITHDRAW OUR SITE
We do not guarantee that our site, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or change or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
HOW YOU MAY USE MATERIAL ON OUR SITE
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
DO NOT RELY ON INFORMATION ON THIS SITE
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
WE ARE NOT RESPONSIBLE FOR WEBSITES TO WHICH WE LINK
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
USER-GENERATED CONTENT IS NOT APPROVED BY US
This site may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
HOW TO COMPLAIN ABOUT CONTENT UPLOADED BY OTHER USERS
If you wish to complain about content uploaded by other users, please contact us.
HOW WE MAY USE YOUR PERSONAL INFORMATION
We will only use your personal information as set out in our Privacy Notices.
WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
RULES ABOUT LINKING TO OUR SITE
WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
DISCLAIMER OF WARRANTIES
The site and the Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance.
HOWEVER, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT THAT MAY APPLY TO OUR SITE OR ANY CONTENT ON IT. YOU ACKNOWLEDGE THAT WOLF & WHITE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, AND NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM WOLF & WHITE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.LIABILITYUNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL WOLF & WHITE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF SUBMISSIONS, OPPORTUNITIES, REVENUES, PROFITS, SAVINGS, GOODWILL OR REPUTATION, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES. IN JURISDICTIONS WHERE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, WOLF & WHITE’ LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO CASE DO WE EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY TO DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.
INDEMNIFICATION
You shall defend, indemnify, and hold harmless Wolf & White from any and all claims, losses, liabilities, damages, fees, expenses and costs (including attorneys’ fees, court costs, damage awards, and settlement amounts) that result from any claim or allegation against any member of Wolf & White Holdings arising from your access to or use of the site and any breach by you of these terms and conditions. Wolf & White will provide you with notice of any such claim or allegation, and Wolf & White have the right to participate in the defence of any such claim at its expense.
OUR TRADE MARK IS REGISTERED
Wolf & White is a registered trademark of Wolf & White Holdings across many jurisdictions. You are not permitted to use it without our approval.
Lawful Basis
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.